Shipping Policy
Selene and Co. is based in Nashik, Maharashtra. No matter where you are in India from Kashmir to Kanyakumari, we deliver our products to your doorstep. We offer flat fixed shipping rates for all our products with FREE shipping on orders over Rs. 1499 only. Shop now and take advantage of this great opportunity! No promo code is required.
We do not have the option of Cash on Delivery (COD) available, but we offer various other payment options.
Your product is ready and packed for delivery within 48 hours once the order is placed. Please note that shipping times may vary for certain products as we make fresh batches of the product as per the order (Bath Salt and Ritual Salt). This means that once you place your order, our team crafts your product specifically for you. This process may take 24 hours or more, depending on the complexity and materials of the product. Once your product is ready, we will initiate the packing and shipping process.
We have partnered with Trackon courier Pvt.Ltd. our trusted delivery partner to handle the shipping of your order with utmost care. We estimate that your order will be delivered within 5-6 business days after purchase. While we strive to ensure prompt delivery, Selene and Co. cannot be held responsible for any delays that occur after the order has been shipped. If we anticipate any delays in meeting our estimated delivery time frame, we will notify you without delay.
In the event that you haven't received your purchase after 6 days of shipping, please CONTACT US so that we can escalate the situation.
You will be notified via email of your tracking number.
We understand that waiting for a product can be difficult, but we assure you that our team is working hard to create a high-quality product that meets your expectations. We appreciate your patience and understanding.
Happy Shopping!!